Question 1
After a 15% discount is applied, a refurbished device costs $170. What was the price before the discount?
Show answer & explanation
Correct answer: D - $200.00
10 exam-style questions with answers and explanations, straight from our 1,030-question bank. Tap an answer to check yourself. When you're ready, take the scored version in the free practice test.
After a 15% discount is applied, a refurbished device costs $170. What was the price before the discount?
Correct answer: D - $200.00
You have just learned that a customer's replacement unit will arrive three days later than the date you promised them. Which action is MOST effective?
Correct answer: A - Contact the customer now, explain the delay and confirm a revised date
Passage: A six-month pilot at two of Northgate Logistics' five distribution sites introduced a new scheduling tool. Across those two sites, average order-processing time fell by 11%. The operations director has recommended that the tool be reviewed for wider deployment. Statement: The scheduling tool reduces order-processing time across Northgate Logistics. Based ONLY on the passage, this statement is:
Correct answer: C - Cannot Say
A device sells for $840 at a gross margin of 30%. What is its cost price?
Correct answer: B - $588.00
Gear A has 20 teeth and meshes directly with Gear B, which has 60 teeth. If Gear A turns clockwise at 90 rpm, Gear B turns:
Correct answer: A - Anticlockwise at 30 rpm
Choose the pair of words that correctly completes this sentence: "The revised escalation policy will take ______ on 1 September, and we expect it to ______ average handling time."
Correct answer: C - effect / affect
A caller states that they are the account administrator for a corporate client and needs an urgent password reset for a board presentation in ten minutes. They cannot answer the security questions on file. Which action is MOST appropriate?
Correct answer: B - Decline the reset and offer the documented alternative verification route
A service contract price rose by 20% in January and then fell by 20% in July. Compared with its price before January, the July price is:
Correct answer: D - 4% lower
All certified engineers carry diagnostic tablets. Rana does not carry a diagnostic tablet. Which conclusion definitely follows?
Correct answer: A - Rana is not a certified engineer
A regional report lists service calls for the quarter, with all figures given in thousands: North 4.2, South 3.6, East 5.1, West 2.9. The report also states that 15% of all service calls required a follow-up visit. How many follow-up visits were required in total?
Correct answer: B - 2,370
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